Meet our dedicated team

A History of Success

Our staff works around the clock to provide our clients with the best service, reliable products and a foundation for growth. The hard work of our team is self-evident by the highly acclaimed awards presented to leaders in the industry where PPC is a top contender.

Mike DiNardo

President/Founder

Short Bio

With over 20 years of payment processing experience, Mike is considered the area expert in his field. Mike graduated from St. Bonaventure University and lives in Pittsford with his 3 children and beautiful wife.

  • Favorite Sport:
    Mixed Martial Arts
  • Hobby: Listening to books on the Navy SEALS while working out.
  • Favorite Food: Whatever my wife is cooking.
  • Favorite Quote: “Slow is smooth and smooth is fast” – US Navy SEALS

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Gretchen DiNardo

VP of Community Affairs

Short Bio

A graduate Of Rochester Institute of Technology, Gretchen is involved in multiple community initiatives for PPC including Rotary International, Pittsford’s PTSA, and Modeling for Rochester’s Fashion Week. Gretchen loves to cook for her family and entertain as often as possible.
Hobbies: Fashion, Cooking, Travel, anything French.

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Chris Bosch

EVP Business Development

Short Bio

Since a young child, Chris was told he should be a salesman. He took that to heart and For over 25 years he has dedicated his career to become one of the most knowledgeable and successful sales people in the payments industry. He has three beautiful children and lives in Walworth, NY.

  • Hobbies: Motor Sports of all kinds, Snowmobiling
  • Favorite Food: Mom’s pot roast
  • Quote: You are God’s gift to you. What you become is God’s gift to him

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Chris Urbanski

Executive VP of Operations

Short Bio

Chris has been with Payment Processing Consultants since 2005. Prior to this he was the General Manager of Headsets.com in San Francisco, CA. from 1998-2005. Chris attended SUNY New Paltz College where he studied Biology and Math with intentions of being a teacher. He loves managing, leading, coaching and developing people. Chris lives locally in the Brighton / Pittsford area with his wife, son and two dogs.

    • Hobbies:Chris is passionate about Fitness, Nutrition and Mixed Martial Arts.
    • Favorite Quote:– “Lead me, follow me, or get out of my way.” George S. Patton

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Holly Hummel

Director of Administration

Short Bio

Holly Hummel is the Director of Administration, managing back office operations to include Finances and Partner Relations. She has been with Payment Processing for thirteen years serving in a variety of roles including Office Manager and Sales Operations Manager. Prior to joining Payment Processing Consultants, Holly served the Greater Rochester YMCA in Member Services.

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Kate Sumner

Sales Support Manager

Short Bio

Although a newcomer to the field, Kate is a rising star. A dedicated sales professional that has gained success by always having her customers best interest at heart. Kate and her husband live in the city of Rochester, where she attended Our Lady of Mercy before graduating from FIT in Manhattan.

  • Hobby: Enjoys any cooking challenge and her hands are never idle.
  • Favorite Quote: “Progress is impossible without change, and those who cannot change their minds cannot change anything” -George Bernard
  • Shaw

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Chelsea Canavan

Marketing & Account Manager

Short Bio

Chelsea is originally from Syracuse, NY yet packed her bags for Rochester to attend school at Rochester Institute of Technology and never looked back. At RIT she received a BFA in Graphic Design, a minor in ASL and became an alumna of Delta Phi Epsilon. She has been doodling, drawing and designing since she could pick up a crayon. Chelsea brings three years of professional experience to the table. Chelsea loves everything that has to do with the ocean and her biggest bucket list in life is to snorkel and go deep sea diving in the Great Barrier Reef. She loves the outdoors, painting, Batman, her bearded dragon Cinder and dog Bruce.

      • Favorite Sports Team: Born and raised an Indianapolis Colts and Syracuse Orangemen fan
      • Favorite Quote: “Design is thinking made visible.” – Saul Bass

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Emily Shea

Account Manager

Short Bio

Emily grew up in Greece, received her Bachelors of Science from SUNY Fredonia and is currently raising her family in West Irondequoit. Although Emily has only been with Payment Processing Consultants for one year, she brings five years of service experience to her position and is passionate about exceeding customer expectations

      • Goals: I would like to return to graduate school for my MBA
      • Hobby: Listening to podcasts on finance, health, & nutrition

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Terrence Miltner III

Executive Vice President of Sales

Short Bio

Terrence (or T3 to his family) obtained his Bachelors of Science in Marketing from PSU. Upon entering the job market, his passion quickly redirected towards business management and relationship development. After 10 years of loving what he wakes up to do every day, he brings a great value to our customer-minded approach.

  • Hobbies: Chess, Golf and Scotch.
  • Quote: “Ideas pull the trigger, but instinct loads the gun” – Don Marquis

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Eric Miltner

VP, Integrated System Sales
New England Region

Short Bio

    • Hobbies:
    • Favorite Quote:

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Timothy McCann

Vice President of Sales

Short Bio

Tim grew up in New Jersey and graduated from Northern Vermont University with a degree in economics. After a short time in the restaurant industry, Tim found his true calling as an outside sales rep with a unique skill for day to day door knocking. Now as part of the PPC team, he couldn’t be happier.

      • Hobbies: Reading to relax and any type of music
      • Favorite Quote: “Take it one day at a time cause there always tomorrow.”

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